Site Policy

General: Terms of Use
By accessing, browsing or viewing the site (the “Site” or “Downtown Gatlinburg Tourism”), you accept, without limit or qualification, all Site policies, terms and conditions provided herein and as may change from time-to-time without notice to you. Any usage of the Site by you acknowledges full and complete acceptance of these terms and conditions. As a condition of your use of this website, you warrant to Downtown Gatlinburg Tourism that you will not use this website for any purpose that is unlawful or prohibited by these terms, conditions and notices.

Any rights not expressly granted herein are reserved.

Privacy: Personal Information Collected and Use of Such Information is committed to honoring the privacy of its site visitors. We will not sell, release or rent any personal information gathered during your visit without your explicit permission.

We may use cookies to deliver content specific to your interests. A cookie cannot read information off your hard drive or read cookie files from other websites. You do not need to have cookies enabled in your browser to use the site.

For each visitor to our Site, our web server(s) automatically recognizes the customer’s Internet Protocol (IP) address/domain name combination. collects IP address/domain name combinations of visitors to the Site. We will use your IP address only for website administration, to detect problems with a server, or to track traffic patterns. We do not use information regarding individual users. does collect the following: e-mail addresses of users who voluntarily communicate with us via e-mail; aggregate information on what pages users access or visit; user-specific information on what pages users access or visit; and other information voluntarily provided by the user, such as survey information and/or personal information provided on contact forms, registration forms, comment forms, online promotions, etc. The information collected is used for internal review and may be used to improve the overall content of the Site, to customize the content and/or layout of the Site for each individual user, and to notify users about updates to the Site and/or other Site related communications.

Ordering Publications does not collect information about you unless you voluntarily participate in an activity that asks for such information. The information requested and supplied by you through the web, is the same information requested if performed over the telephone, by mail, or in person. When you provide your name, address, email address and other personal information, we use the information in order to provide the requested publications. If and only if you do explicitly grant us permission, we do sometimes release non-financial information to Downtown Gatlinburg, T.N. travel-related businesses. If you do not grant such permission, then your information will not be shared with any third-party organizations.

Site Content: Information Voluntarily Submitted by Site Users
If you send any communications or materials to the Site by electronic mail or otherwise, including any comments, data, questions, suggestions or the like, all such communications are, and will be treated as, non-confidential and non-proprietary. Thus you give up claim that any use of such material violates any of your rights including moral rights, privacy rights, proprietary or other property rights, publicity rights, rights to credit for material or ideas, or any other right, including the right to approve the way Downtown Gatlinburg Tourism uses such material.

Any material submitted to this Site may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold and transmitted by Downtown Gatlinburg Tourism anywhere in the world, in any medium, forever.

Downtown Gatlinburg Tourism is free to use, without compensation to you, any concepts, ideas, know-how or techniques contained in any communication you send to the Site for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information. However, you agree and understand that Downtown Gatlinburg Tourism is not obligated to use any such ideas or materials and you have no right to compel such use.

Content Usage: Copyrights, Intellectual Property, Limited Permissions
Downtown Gatlinburg Tourism encourages the lawful use of its site content. However, the text, images, and data on the Site are protected by copyright and may be subject to other restrictions as well. Downtown Gatlinburg Tourism and relevant third parties retain all rights, including copyright, in data, images, audio and video clips, software, documentation, text, and other information contained in these files (collectively, the “Materials”). Users may download and use Materials subject to these Terms and Conditions, and subject to any additional terms or restrictions applicable to the individual file or program, provided all copyright and other proprietary notices contained on the Materials are retained.

The Materials are made available for use without permission only for limited non-commercial personal or educational use, for fair use as defined in the United States copyright laws, and for the specific use of the media and non-commercial/commercial providers of travel, tourism, leisure, arts, cultural and related information who, by their use of such content, promote Downtown Gatlinburg, Tennessee as a travel destination and further the mission and goals of Downtown Gatlinburg Tourism. All users must cite the author/artist and source of this Material as they would material from any printed or other work, and the citation MUST include the URL “” in addition to all copyright and other proprietary notices included in the Materials. Non-commercial/commercial providers of travel, tourism, leisure, arts, culture and related information who choose to use such Materials must additionally notify Downtown Gatlinburg Tourism of such usage by “contact us” and briefly detailing where, how, when and for what purpose the Materials are planned to be used. In granting this limited permission, however, note that Downtown Gatlinburg Tourism does not warrant or represent that use of Materials displayed on the Site will not infringe the rights of third parties not owned by or affiliated with Downtown Gatlinburg Tourism. Copyright and other proprietary rights in the Materials may be held by individuals and/or entities other than Downtown Gatlinburg Tourism.

Downtown Gatlinburg Tourism expressly prohibits the use, copying, display, publication, distribution, transmission, modification, reposting or exploitation for commercial purposes of any protected Materials on the Site, other than those purposes specifically described above.

While Downtown Gatlinburg Tourism uses reasonable efforts to include accurate and up-to-date information in this Site, content is provided by a variety of sources, changes frequently, and we makes no representations or warranties as to its accuracy. Downtown Gatlinburg Tourism assumes no liability or responsibility for any errors or omissions in the content of the Site.

The trademarks, online logo marks and service marks (“the Trademarks”) displayed on the Site, including, are registered and/or unregistered Trademarks. The Trademarks of other third parties may also be displayed on the Site. Nothing contained in this Site should be construed as granting, by implication, estoppel, or otherwise, any right or license to use any Trademark displayed on the Site without written permission by the specific owner of the Trademark displayed on the Site. Your misuse of the Trademarks displayed on the Site, including alteration or use out of context, is strictly prohibited.

Security users must understand electronic communications and Internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others notwithstanding the security precautions put in place by Sending a message or any kind of electronic information to does not cause to have any special liability to you or any entity related to you.

Disclaimer of Accuracy or Endorsement
Information on businesses and organizations within is provided by those organizations. Users of this information are encouraged to call individual businesses to verify prices, amenities, features, dates and all other important details before traveling. Additionally, these Web sites contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Additional Information
Downtown Gatlinburg Tourism reserves the right to alter its Privacy Policy at any time. Check this page at any time to view the current Privacy Policy. If you have any questions or comments, please feel free to contact or (865) 325-9024